I've been coming to Roma's for 15 years, at least. I'm not as thrown off by it's questionable exterior because, let's face it, SF-ers have seen worse. Let me start off first by telling you about their pizza, then I'd like to close out by telling you what happened to me last time I was here. It's just an example of what to expect in the Mission-Geneva on a Friday night. Pizza: Crust is thick and soft, they really pile on the toppings (especially cheese), and their sauce tastes fresh made and not from a can. I always get the Roma Special because it has everything. Their garlic cheesy breadsticks are BOMB and freshly baked. Their vegetables (bell pepper, mushrooms are not overcooked, which is a common mistake pizza places make. I had their hot wings once and I thought those were "meh" - I didn't like the sauce. So if you stick to pizza and breadsticks, you'll walk out with a happy tummy. Oh yeah, and they also sell salads. But going to a pizzeria for salad is like going to a prostitute for a hug. So...yeah.... So last time I was here, my then-fiancee had to chase out a beligerent drunk guy who had wandered in to ramble on about Tiger Woods being a pimp. He got chased out and ran into a wall. Then the cops came and took him away for public intoxication. I realize that none of this is really relevant to the pizza itself, but if you're not from here, or if you're easily startled, then maybe you should avoid coming here at night. Just saying :) But don't let that deter you. Roma's totally owns. They're a true SF original, even if they are a little rough around the edges.
(3)
ray r.
Frozen cardboard. Potentially the most disgusting food I've had... ever. I'd rather lick the freezer burn off of my roommates moldy tater tots.
(1)
Jose M.
We only order for delivery and it always comes within the time frame given. We are never disappointed with their sandwiches or their pizza's. My favorite sandwich is their pesto chicken sandwich. Great size portion.
(5)
Joyce C.
I've been meaning to review this place for a while. I've eaten here on several occasions, usually late night because they are the least busiest out of the rest of the pizzerias around the place. That means no long waits to get my pizza when I'm hungry, cold, and just want to get home. Everytime I walk in or pass by Roma's it's always empty. And let me tell you, there is good reason for the place to be empty. I had a pizza delivered from there just last night in fact. To start off, it took a long time for me to just get my order out because the guy couldn't speak english fluently. So then he put another guy on the phone to better assist me. After I took the pizza into my house I opened up the box and saw that they got my order wrong. This was after the delivery boy left of course. I figured that it was too much trouble to call Roma's again to fix my order so I just decided to deal with it. I picked up a slice and it fell apart. The cheese fell off of the dough, leaving me with a cheese-less and topping-less, pile of goop. This always happens with Roma pizza so I wasn't surprised. I heard this place used to be good, but it went under new management and the place fell apart. If you're looking for better pizza go to Little Joe's down the block.
(2)
Eva H.
Service: 3/5 Food: 2/5 Wait: 4/5 Price: $$ Portions: 5/5 Presentation of food: 4/5 Presentation of restaurant: 3/5 Overall: 2/5 SO I ORDERED A SMALL PEPPERONI&MUSHROOM WITH AN ORDER OF BUFFALO WINGS. MY ORDER CAME ON TIME; NICE THEY THROW IN A COKE FOR MY ORDER BEING OVER $15. BUT APPARENTLY THEY MIXED UP MY ORDER WITH SOMEBODY ELSE'S ORDER. I WAS ORDER #5 AND THEY GAVE ME ORDER #6, THEY GAVE ME A PEPPERONI, MUSHROOM, SAUSAGE, AND ONIONS AND SPAGHETTI. FIRST I DIDNT TRIP OFF THE PIZZA; BUT THEN I LOOK INTO THE BOX TO SEE PASTA INSTEAD OF WINGS -_-* AND I WAS FEENING FOR THEIR WINGS; CUZ THEY HAVE THE BEST BUFFALO WINGS. MY ORIGINAL RATING WAS GOING TO BE 3 STARS, BUT AFTER THAT 2 STARS IS WHAT THEY DESERVE =T
(2)
David B.
I personally didn't think this place was that great when I first had it but being that I've had it a lot more recently motivated me to change my mind about it. I eat at the actual pizzeria and the people there are friendly and helpful. The pizza is very appetizing and the ingredients are very fresh. One thing that I did notice was that although when I ate there, it was very good, when I had it for delivery just last week...there was a noticeable difference in the quality of the pizza. I know, I know that having pizza delivered is great and convenient but this place just might be worth the trip out if you're in the area to have the pizza. Overall, I'd say that the prices are about right for a pizza place....usually my friends and I order an XL and it comes out to about $30 roughly along with a pitcher of beer that brings the total to about $40 which isn't bad. Good pizza...not the best but definitely tasty.
(4)
schmoo l.
$3.75 for a small slice of cheese. This place used to be good, now its a rip off. There are loads of other options in the area. explore them.
(1)
Jeff J.
An absolutely giant slice of pizza for $3.00. On the thin side with a very high cheese to sauce ratio and very generous with the cheese. Crust is a bit soggy but I thoroughly enjoyed it. It's a restaurant with wine and beer. Plenty of tables to sit.
(4)
Alex S.
I must say, Awful. The crust was thick and stale, frankly hard to chew. I asked for white sauce on the pizza and it tasted like bad milk, It had to of been just reheated after being in the freezer for a few years, thats how bad it was. I usually give places like this a second try, but I'm not sure if I could take it again. It was a struggle to give one star, it really deserves a half. Don't trust that menu on your door. This was a delivery, I've yet to walk in the place.
(1)
Nancy R.
I'm always on a hunger strike I swear :)) Such a fatty but hey, it's good for yelp users right? lol Anywhoooo, I decided it'd be a good idea to order a pizza at 12:30pm last night. City boy suggests Roma's so we hit 'em up and say hey how much is a 2 topping medium pizza? $18!!!! WHAT?!! HELL NO! So we say how much is a Large and can you throw in something else??? $21.75 for a large and 3 sodas :| Now why the hell is a medium and 2 sodas $18?!?!?!? Yeah WTF guys, not impressed with your prices but your pizza is pretty damn good, especially the cheese. Maybe I'll hit ya'll again for a large but definitely NOT a medium.
(3)
Lani R.
We ordered a BBQ chicken Pizza with BBQ sauce. I was kinda annoyed that they actually charge you as a topping for any sauce other than tomato, (interesting how the menu doesn't say that) Our pizza was poorly put together with the sauce on the bottom and cheese then then pieces of grilled chicken with no flavor sparsely floating on the top. If you ask me it should have went; cheese, BBQ chicken and drizzled with BBQ sauce. The sandwich was pretty decent and much more worth while than the pizza. Over all this place does the trick for a late night snack but not if you want some super good pizza.
(3)
Brian H.
Sadly, Roma changed hands and went downhill a few months back. The Spanish-style green sauce pizza is not very good (runny and just not very flavorful), and the regular pies just aren't what they used to be. They do serve breakfast here now, but I haven't tried it (the breakfast menu looked pretty basic).
(2)
Chris S.
If you aren't too picky about your pizza and opt out of Little Joe's and Bravo's, Roma is probably the last place to order from in area. I've ordered pizza here for a long time and I would have to rate the pizza as just standard. If you crave for it and don't expect anything special in your pies, Roma is the place to order from. We usually get an XL pepperoni which can feed about 5 people easy. It will cost you about $25 with free sodas. The wait is 45 to an hour. The last time I ordered here the delivery guy got lost and I got my pie soggy and lukewarm. On top of that, the guy on the phone said everything would cost $26.50 but I was charged $31.80 on my credit card?!??!! I will have to second guess this place the next time. Maybe I will just opt for Little Ceasar's that just opened around the corner.
(2)
Alex K.
2 HOURS! Seriously 2 hours for delivery on a Wed. night. I have never written a review before I get my food, but now they are not even answering their phone. Yelp should have 0 star rating for this type of service. AVOID!
(1)
Sierra S.
Decent pizza, but the sauce is just a bit too sweet for me. When it comes to pizza, I'd take Bravo's any day, but unfortunately they're a cash only joint. When it's rainy and I have zero cash, Roma accepts credit cards and so they get my business. I have yet to try their other foods, but they have everything from fish and chips to salads to sandwiches, so I'm happy to see that you can get some healthier alternatives delivered as well.
(3)
Conrad C.
I use to love this place. Now, I despise it. It all started when they changed owners. I remember ordering a pizza for pickup. I got there in 20 minutes and they said it wasn't ready because they dropped my pizza and they showed me the one they dropped. OK... 10 minutes later, they take it out and they ALMOST drop it again! I come home and the pizza wasn't that great. The last straw was when I ordered delivery. The first time, it took 1 1/2 hours for the pizza to come. The second and very last time I ordered from them, it took 2 FU*KIN HOURS. BULLSH*T!
(1)
Fiuwriter C.
A great reliable place for deliveries. Plus they have wine!
(4)
Katie H.
Even though they act like I'm crazy every time I order it, they have the best broccoli and garlic pizza in my neighborhood. And on most nights they had the pizza maker must have...the thick black mustache.
(4)
charlotte s.
they have some pretty tasty lasagna mmm it's a small place so i always took the orders to go or for pickup
(5)
Chris C.
Shamefully bad pie, but it shouldn't have come as a surprise because the shabby decor, torn up seats and horrible disorganization going on with the delivery drivers and management should've been an indication. The head pizza guy in charge didn't want to indulge us by slapping out a freshly made pie---we wouldn't have minded the wait--he just wanted to lazily re-heat some stale looking slices. And with us being just a bunch of equally lazy dudes looking to scarf down some carbs before liquid carbing ourselves, we went ahead with that idea thinking it couldn't have been THAT bad. Some choice words to describe THIS particular pizza: cardboard, coagulated cheese (even AFTER being nearly over-re-heated--yikes), sauce-less, shriveled up toppings, almost nothing redeeming. and YES, it was decidely worse than Domino's, the standard for low-end pizza. Probably the 2nd worst pizza behind Zorba's in San Mateo, and you can read my scathing review of that place, too.
(1)
Zoe L.
well, i dunno. i personally don't like it when the cheese on my pizza hardens within the first 5 minutes out of the oven. maybe that's just me.
(1)
Steph D.
I've ordered both pizza delivery on lazy nights and come here after a night of drinking--satisfied on both occasions. Their crust is not too thick which I really appreciate. I really like the Hawaiian. One drunken night, my friend and I asked (who I believe to be) the owner which pizza he thought was best, and he actually made us a custom mix of toppings. So bittersweet that I can't remember all of them, as the pizza was seriously delicious. I ordered a delivery pizza once at about midnight and then decided to take a quick nap while waiting. Unfortunately my phone was on silent, and the delivery man didn't ring the doorbell (he didn't want to wake the neighbors), so it never got delivered. I called the next day to ask about it, and the employee that answered the phone told me he remembered my call and that he would give me a refund. So nice! Thank you! Definitely my go-to for pizza in Excelsior. (sorry Bravo)
(4)
Ian N.
So far we've ordered twice from Roma and been satisfied both times. The pizza is above average, good toppings, friendly and fast delivery service. The prices are totally reasonable, and they give you 10% off orders of $15 or more, which is basically every order. Tonight I ordered a pizza with green onions. They mistakenly put green olives on it, which I do not eat, but they re-delivered another pizza with the correct toppings in 30 minutes! Maybe I'm a jaded delivery customer, but that is pretty great service. They're quickly becoming my go-to delivery pizza place.
(4)
Esther A.
Too expensive for the quality. I ordered the fries, mozzarella sticks, and the chicken alfredo. The fries and the mozzarella sticks were way too salty. The chicken alfredos sauce was not good and there was too much it.
(2)
Priscilla L.
I came here spontaneously for pizza. Parking can be difficult with street parking in the neighborhood with some narrow streets. Mission street is very busy with traffic. I came here in the weekday early afternoon and I was the only person there but there were phone calls coming in with orders. I saw one delivery guy coming in and picking up pizzas. When you come here for food, be sure to ask for the take out menu because on the back has coupons. And we all love coupons!! Yah!! :-) This is a nice small neighborhood pizza place. I decided to order the Meat Lovers pizza that has sausage, pepperoni, salami and beef. I saw the pizza guy making it and put it in the oven. It is always fun seeing the pizza being made. It took about 15 minutes to make it and during that time I was watching other pizzas being made. There's a lot of pizza combinations I never heard of before that sounds interesting like the Bad Boy that has chicken, mushrooms, onion, beef, linguica, sausage, bacon and pepperoni or the Sunday Special with toppings like white sauce, Tuna, shrimp, clams, garlic and green olives. I like how the crust is light and not too heavy with dough. The pizza had very light layer of tomato sauce which was fine with me that seemed non existent to me when I was eating it. I am not a fan of tomatoes so this was a plus for me. I enjoyed the crust, not hard or too chewy and was just right. The ingredients I thought were good portion size to the medium pizza. The pizza was flavorable with the toppings. The cashier was nice and thanked me for coming here. If I happen to get lost in this neighborhood again or feel like an adventure, I would come back and be brave to try the Bad Boy combination pizza. Every now and again, don't we need either a bad boy or bad girl in our life to spice things up a bit? ;-) I am just joking. Sorry I forgot to check in, but I was here though. :-)
(4)
Fernando G.
I consider myself well versed in the realm of pizza & as for Roma Pizzeria goes it was as average as can be. I ordered a pepperoni pizza and was excited to try out a new place & hopefully find my new favorite pizza place... But sadly i was let down. The pizza itself was very greasy & lacked any flavor. I wouldn't recommend it to anyone. This pizza would best be suited as a dollar slice pizzeria.
(1)
Kido K.
ordered a pasta and it arrived in one and a half hour, I texted several times to eat24 and restaurant kept lying on time. The worst part is they forgot my drink "again" I have ordered 4 times total to this business but they forgot 3 times out of 4, what a joke. Never gonna order from this business again, food is not even good.
(1)
Mika S.
I think you just have to know what to order here. In the past, I ordered pizza and pasta, which were average. Tonight, I ordered the meat lasagne with marinara. It was really good. It's greasy because the meat is rich and there's tons of melty cheese (all good things in my book!) so I just poured out the excess grease before eating. For around $10 to boot. Definitely beats out Sausage Factory's $18 option which was my go-to. Delivery minimum from Roma is low too ($13, I think).
(5)
Lisa N.
Love their pizza. Always our late night go to pizza joint! Never had any problems with the owner or staff - they're all super sweet. Check them out if you're in the area - you won't regret it! :)
(5)
Amy U.
I made an order through Eat 24 my order delivery time was confirmed to be 45 Mins. However the delivery took an hour and half and when it delivered the food was cold as HELL !!!! I would never order food from this place again.
(1)
Cynthia G.
This is the best place if ur choice is Italian food and the delivery service it's great!!!!
(5)
Stanley J.
The bad reviews here seem to be delivery related. My gated community is always a problem for delivery so I dine in. The neighborhood is challenging but parking has never been an issue for me. The dining room is reflective of the neighborhood but that means no need to change out of your house clothes. They have bottle beer, the tap beer is always broken. The grilled sandwiches are great and I really prefer their pizza over the others in the neighborhood. Never an issue with cheap ingredients. Generous portions. The guy in charge has always been accommodating.
(5)
Peter S.
As we have recently switches to Roma Pizza, we have been happy ao far. The person answering the phone is usually very polite and helpful. The Pizza so far has been what you should expect. Loaded with items ordered and hot. Have been very pleased as we do not miss the burned, cheese-less Pizza from Little Joe's Pizza. A place we frequented for nearly 30 years. Bye bye Joe's hello ROMA.
(4)
Bonita T.
The owner called me a bitch. He's really disrespectful. Please, don't buy food here. I waited an hour and a half for my order so I called in to check it out. The owner tells me that the driver couldn't find my address so he returned to the pizza place. I asked why did he do that instead of calling me! He called me stupid and I got mad and called him stupid. Then he called me a bitch and refused to send my order back and to return my money. I'm very angry and hungry and this guy needs to get his restaurant shut down. I'm going there tomorrow to speak to him in person and I'm going to demand my money back. Update* so the delivery guy just got here. Obviously, he had an attitude. I called him five times and he didn't answer which was weird after he called me and told he couldn't find my address. He said he was on a completely different street and that he was waiting there for me! What!? What logic is that. His wife who was in the car yelled at me. My pizza is cold and nasty. I'm scared to eat it because I'm afraid they may have spit in it or something. This is no way to order food. All I wanted was a late night snack and I get this.
(1)
Paul G.
Ordered some pizza on Fathers Day with the family. 90 min later the food still isn't here. With a 20% tip. Thanks guys.
(2)
Adriana L.
Well this could be one star, but mistakes happen and I like to see how the employees handle with this problems, btw, I'm a pizza owner too! I ordered late nite a small pizza, a cheeseburger and coke... The pizza was perfect, the crust really flavored and the fries thin and crunch how they have to be... I guess weird received a 12 inches sandwich instead my cheeseburger and I didn't get my soda! I know mistakes happen and I see some like this just happening everyday in my pizza place... I call there and the owner pick up the phone, he told me the cheeseburger is huge like that and the soda... He will sent for me! Few minutes later the driver was on my door with 2 sodas, 1 extra for apologize! Sure I'm gonna order again!
(5)
E M.
Horrible pizza Garlic bread is good tho But really this place is crap and selling dreams, my pizza was like a soup and every slice i pulled off either riped in half or just had to cheese on it, besides that, NASTY NASTY NASTY
(1)
Millz S.
They took 2 hours to deliver the pizza. Didn't knock on the door nor call the number that was requested upon arrival. Went to the door to find the driver standing outside of the car with the pizza... Just standing there. Pizza was cold... Forgot the wings & one of the toppings on the pizza. So he went back to grab the hot wings which tasted horrible because they serve them in a plastic container -Which sweats. Every wing was damp & soggy. Nasty food & horrible service... & we waited 2 hours for this.
(1)
Karrine L.
It took an hour and a half for my delivery order to arrive and it wasn't even busy hours. Called to the restaurant they didn't even apologize. Ordered a strawberry crepe but got a mango one. Garlic cheesy bread was recommended here but I feel like it's nothing special. Everyone can make something like that at home. Very disappointed.
(2)
John B.
Came in today around noonish or so and had a small pizza. Great crust, and even better toppings. I love how they have Gorgonzola as a topping. I got a combination I really enjoy, Gorgonzola, sausage, artichokes, roasted red pepper. It was delicious and perfectly cooked but the juices from the artichoke hearts were every where which made it impossible to eat by picking up the slice. Might I suggest pre baking them and storing them in light olive oil it will be less runny and wet that way. The pre bake should make the juices release a bit and the olive oil will keep them from being all dried out.
(5)
Robert F.
Can't really speak about their food. It never came. When we called in the order taker put the driver on the phone who seemed to want to win some argument. He claimed that he knocked on our door and rang the bell but we were in the room right by the door and never heard him knock, ring or even come up the stairs like we hear everyone else. He claimed he tried phoning us five times but we saw no missed calls in our caller ID log. The order taker said that we had to get our refund from grub hub and so, we will. We won't be ordering from this place again.
(1)
Laura B.
So. This is a review about their delivery service. I've never dined in the actual restaurant before. It is so crazy how one horrible experience can just turn me off from a place. I have ordered from this restaurant many times. I've moved a couple of times in the San Francisco and to Daly City and I order from them because they deliver and they have dessert crepes. However... today, just now... I received not only two disgustingly soggy crepes and a dingy portion of the Caprese Salad. But... the delivery was a bit over an hour and the driver kept calling me telling me where he was but when I would give him explicit directions on where to turn or where to meet me he would move or try to find his own way here! It was very frustrating! I fricken live here! Listen to my directions! I'm hungry, standing out in the fog and cold waiting for the delivery driver to find my place. I've even had them deliver to this address before. I get their delivery all of the time. But this was just so frustrating and annoying. I never want this to happen again. Next time I want crepes I'll get my lazy butt out the door and drive to Crepe Vine or something. Bottom line, my suggestion to you is, don't order delivery from them.
(1)
Rv Andrew V.
This place has one of the best costumer service ever, very friendly, nice and happy to serve you. I lived one block away from this restaurant, i was happy that they are open very late. I recommend this restaurant for everyone. My favorite here is their pizza they are cook really good and their mango crepe which i order every time i come here.... u rock Roma Pizzeria
(5)
Ariona E.
An hour and a half for a guaranteed 45min delivery which was a freaking salad, and fries... Called and cancelled my order they were at my door 10mins later and refused to leave without giving me the food.... Never ordering from them again.... That is ridiculous!
(1)
Blake D.
Food is good, but the forgot my Mexican coke on the delivery. They is 2 dollars down the drain.
(3)
Alicia F.
I was really craving pizza tonight and checked out the local pizza places near me that delivered. Roma's seemed like a decent chocie, and after looking through the menu I decided on a vegetarian crepe and garlic bread. Funny how the crepe won me over. The order took almost an hour and my food was cold. Straight up no heat to it. The taste is delicious, but it was very upsetting to wait so long and get a cold meal. I had a very long work week, and have suffered a sprained ankle just a few days ago, so the last thing I wanted to do was turn on the oven and wait even more to eat. Plus, the point of ordering delivery is so you don't have to do anything for your meal. I'm very disappointed, especially since it looks like it could be delicious. I would POSSIBLY consider eating in the restaurant, but I don't believe I'll ever be ordering delivery from here again.
(2)
Rafaella P.
I love this place, they have the best food and a amazing owner "Domingo's". I highly recommend going to this place. I love this place!!!!
(5)
Tory G.
Literally waited an hour and a half for cold ass pizza and burned wings. It usually takes 30-60 minutes but this was ridiculous. It's not worth it
(1)
Alex P.
0 stars if i could, I clearly asked for alot of ranch, napkins, and a soda along with my large pizza and buffalo 12pc chicken. Mind you, i only recieved pizza, a crumbled box with hotwings 12pc. No napkins, and a ranch. And no soda.
(1)
Daniel M.
THE FOOD ISNT TERRIBLE. I've eaten food from here quite a few times and theyre usually late but who can complain at 2 AM? However, last night we ordered sandwiches, and chaos ensued. Mine was completely charred on one side. I was tipsy and tired so i went to bed. Luckily. My girlfriend had a chicken pesto sandwich, which she thought was decent. Today she woke up and was incredibly sick. Normally I dont rush to judgement because it is hard to tell what food caused the problem. However, we were at hardly strictly bluegrass all day and this was all she had to eat. She got so sick that she had to go to the hospital for fluids. I called grubhub and the restaurant, and they refused to refund my money. What terrible buainess practices...does anyone know the health departments number?
(1)
AVERY R.
This place is good for that late night pizza craving....delivery service was okay. Pizza probably about a 7 1/2 out of 10. I ordered the meatlovers pizza, I just couldnt keep the toppings on the pizza.
(4)
Gigi H.
Great!! Pizza and the staff is nice. Open late so if tou are craving late snacks stop by ..
(5)
P N.
By far the best pizzeria! Open until 2:00am on the weekends. I've been going to this pkace since I was 4 years old. Over 30 years later and nothing hasn't changed except for the owners. Brought my wife and teenage daughters in for their first time on New Years Day 2014. I couldn't believe both my daughters ate a large cheese pizza and a medium pepperoni pizza in one sitting. My brother who lives in Maryland flew out here one year for a vacation and first place he wanted to go to as soon as he got off the plane was Roma's. For those people that gave this place bad reviews must either be picky or juat too used to places like Round Table or Dominos. This place WILL forever always bee ACES in my book.
(5)
Jose T.
This is not the first time I've gotten this pizza and I love Roma but this is not the first time I have ordered and when it's gotten here it's been either all soupy or cheese stuck to the side of the box, it's unacceptable to pay so much and not get the delicious pizza I was expecting I hope they get their game back together
(1)
Max R.
I really want to give them a good review, but they've gotten my order wrong multiple times.
(2)
Robert G.
We constantly order this at work for lunch and the pizza always arrives within the estimated time. Its cheesy with not a lot of grease that other pizza joints have, Only downfall is sometimes there is a communication issue between the person on the phone and the delivery driver where he will get to out building but wont know what suite we are in even though the person on the phone is told. Other then that Great Pizza, Great Price, and On Time Delivery!
(4)
Eugene S.
I don't live in San Francisco, but I have to go here once a month for an ongoing job. When I go, I stay at "The Alpine Inn & Suites" and order delivery from this place for myself and my co-workers... we found one of their flyers at the front desk of the Inn. Every time I've ordered, the order was taken quickly and efficiently without a problem. Never a mistake, never a glich. We've ordered just pizza, and also pizza with salad, garlic bread and drinks. And it's absolutely delicious each and every time. When we come into the city, we are in a big truck & trailer combination that can't go driving around to look for food... it's nice to know that this dependable place is just a phone call away. Wish they delivered to Anaheim where we live... I would be on the phone wih them now!
(5)
David G.
they got better lately
(3)
Carmen N.
Hands down my favorite place to order online! Though delivery is a bit slower than I would want, the food is always hot and amazing. The linguini scampi, mango crepe, and ny steak is PERFECT. I will continue to order from here as well as share it!
(4)
David S.
The interior of Roma really scares me, at least in the pictures. Seriously Roma -- your restaurant looks like a Dairy Queen on the wrong side of the tracks in a bad suburb. I guess it's a good thing I've never set foot in here. Boyfriend and I have ordered delivery here for more than a year. It's about 4 miles away from our apartment -- a decent trek in San Francisco! -- but they still arrive in under an hour. And we love the food. Roma's chicken avocado sandwiches are so big, with lots of chicken, melted cheese, and, of course, avocado. Jalapeno poppers taste like they came from a Safeway freezer, but they get the job done. We always get 2 meatballs for $1 simply because they're on the menu. I recommend getting delivery here when you're feeling gluttonous. While Roma food is tasty, it never digests that well. I try to limit myself to ordering once monthly because of this. Also because I'm sure this restaurant thinks we're weird, being probably their only regulars living in the Sunset District.
(4)
dAvid s.
Their pizza is great. They are pretty much the only place that I will order deliver from. They are also on Eat24, so there are lots of great deals for coupons. It's free delivery, and they're open late, which is awesome because not much is in the Excelsior. Their delivery people always seem great, and I never have an issue. I probably order from them at least twice a month. I also commend their speedy delivery. I don't think I have ever waited longer than 45 minutes, which was to be expected on a Friday night, but majority of the time, they deliver in about 30 minutes. I've never had a face to face interaction with their brick and mortar location as I only order delivery, but everything past ordering, they make a seamless experience, and I've been loyally devoted. With exception to when they're closed, which has only happened once, they are the only place that I order from for pizza delivery.
(5)
Man L.
I don't know why this place had such low ratings! The good is fantastic and gives you a very home style Italian cooking! We had veal scallopini, seafood pasta, and ravioli. All 3 dishes were great and we well definitely be back again!
(5)
Angela L.
was super hungry trying to find a place in mission at 7 or 8 pm! And stumbled upon this place while heading toward another restaurant. I was hungry so i just wanted to settle at an ok place and just eat. Ordered a large size meat lover pizza and garlic fries. Both the pizza and garlic fries were freshly made, it was delicious!! They may have gotten a lot of bad reviews because they make their pizza after you order and i realize a lot of the times its delivery instead of eatting it there. Therefore, it may take longer since it takes time to make it and deliver it and it may not be as fresh as eatting it there.
(4)
LC B.
This was our pizza joint when we lived in the city and it was always delivered hot, fresh and on time.. We always ordered an xlg half Roma special and half chicken- mushrooms-garlic with pesto sauce. It is absolutely yummylicious & so damn cheesylicious.. We now live out in the valley where there is no cheesylicious pizza that comes close to Roma's. Every time we have pizza from elsewhere, we get nostalgic about Roma's. So whenever we head out to the city for a visit, we always plan to pick up a pizza from there.
(5)
Joy R.
Our fave pizza delivery spot! We always get xl pepperoni and mushroom pizza....if we are feeling piggy, we also get gus' favorite (seafood pasta) or shrimp alfredo. Their desserts are good too. the delivery folks are also really nice...my husband says the brazilian delivery girl is "crackin"
(5)
Christopher F.
The lady who served us was a little moody and I would only give the pizza a so-so rating. Crust was soft and better than expected. The chicken and zucchini we created was actually SO good!! Convenient hours and easy parking - definitely a place to check out if you aren't cooking or already planning on a better restaurant.
(3)
Nicole Z.
went to this place , surprise the pizza is so good, and the price is so good also, the service is very fast, they really have good pizza , I'll go back to them again .
(5)
Betsy E.
its 12am on a thursday night. I ordered online through eat24 and at first the girl on the phone called and made sure what i wanted on the pizza. (pepperoni and extra bacon) how thoughtful! the jalapeno poppers were amazing cream filled!! so good. the buffalo wings were delicious except for the garnish i ate the carrots and the celery the lettuce is just unnecessary lol. ANYWAYS it all came is less than 30 minutes. Im super picky about pizza and this pizza was perfectly cooked. I love you Roma!! My mom loves this place. im going to keep ordering. :D
(5)
Lavina L.
I've ordered entres to be delivered twice from Roma, and the meals are fantastic. The first was their Cornish Game Hen with sides and soup, and next time I had Veal Parmesan. The soup I had both times was their clam chowder which I really enjoyed. Fast and friendly service. I think this is my new spot.
(4)
Anna L.
I stopped by this afternoon for a slice of cheese pizza for the first time, and its fairly good :) Not amazing hence 4 stars, but its definitely made fresh. Plus, the manager was there and he never saw me before, so he gave me a discount: $3.00 for the slice! Unfortunately, the pizza took a while, because they didn't have cheese ready. But I had time, and it was nice to see them actually bake the pizza in front of me :) I had a nice conversation with the manager, and over a very good experience. The place is fairly clean and the restaurant is open till 2AM. I'll be back =D
(4)
Chase L.
We tried delivery from a new pizza place this weekend and were pleasantly surprised. The food came quick and it was really good. The cheese was really creamy.
(4)
Cesar B.
Ordered the Roma special. Very tasty, fresh ingredients, by far better than Toto's in my opinion. Delivery was super fast! Pizza arrived hot and fresh! I would've given it 5 stars if it wasn't so pricy! But worth the price anyway...
(4)
Ashley V.
Late night delight! Oogey gooey cheese, like teenage mutant ninja turtle pizza status. I'm about it. Not some 5 star pizza but some good ass pizza none the less. Working man's pizza. Oh, and hella fast delivery. Ordering again here when I crave pizza in Excelsior
(4)
Asheton D.
Awesome Pizza!! Dont get the wrong idea if you go in there and there is not many people in the resturaunt. This is the way pizza was supposed to be made!!
(5)
Ford F.
Good food, great service.
(4)
Ana B.
Sooooo, when a delivery from a local pizza spot had an epic fail in delivering me a simple cheeseburger, I reached out and found Roma. After waiting and hour and forty minutes i canceled my order and placed an online order with these guys. A short 45mins ( if even!) later the bell rang and my cheeseburger was in my hands. The fries cost and extra $1.50, but if you want fries, they are what they are. As for the burger, it was huge and good! No choice on cheese, it's mozzerella and comes with the fixins. But what makes this burger good is the pizza dough like bread they serve it on. A-MAZING!! and unique to say the least. It arrived fresh and hot and made me happy. Granted I was super hungry at this point, but I know a good burger when I taste one! One draw back- I ordered dessert. Carrot cake. It came frozen with falling off icing. No bueno. Would I order dessert from here again? Not sure. May take a risk. All in all, get yo' self some Roma!
(4)
Jessica S.
If I'm hungry at 7 pm or even 1:00 in the morning the first place that comes to my head, is Rome Pizza! The dish that I always like to ask, is New York steak, you can choose from rice, pasta or soup to accompany these delicious meat, sometimes I ask all the options, (rsrsrs) and for dessert, I also ordered a wonderful crepe strawberry and chocolate, just to remember that I already wanna to eat Ps: this is also the place that has the fastest delivery, and service is always 100%!
(5)
R C.
Avocado salad with Italian dressing isn't too shabby. The veg pizza was ok yet the dough wasn't that great. The service is ok, the bathrooms were clean, and the merlot was ok but not the best. He was ok and so was I. The plus side is the parking at midnight and the closing time on a Sunday Night.
(3)
Troy H.
I don't like thick-crust pizza but even if I did, I would still call the crust on the pizza I had delivered last night "horrible!" It was doughy, spongy (think Wonder bread), and flavorless. The same goes for the pizza toppings: insipid. They delivered it fast but it was not very hot when it arrived. In fact, I suspect that in order to get it out fast, they didn't even fully cook it. I will never order from them again.
(1)
Jennifer G.
This pizza place has been around for ever even though it has changed owners a bazzillion time. The recipes don't change much. I love this place and when ever we visit the city the kids beg us to go to Roma's to eat..
(4)
Tae K.
If you like mediocre pizza that takes over an hour to be delivered, definitely order from this place. I made the mistake of ordering from Roma several times out of convenience and tonight was the straw that broke the camel's back. Long story short, I placed an order for a pizza at 8:15PM. It arrived at my place, cold and mediocre as ever at 9:45pm. 1.5hrs? Seriously? To add insult to injury, I called them to complain and the guy said sorry and hung up on me as I was talking. I will never order from Roma, ever again.
(1)
Karina P.
Why five stars? Yum! Yum! Yum! Give it a few tries because Roma is the best late night delivery ever!!! ;)
(5)
Stacey P.
Great food & lots of variety on the menu. The NY steak w grilled mushrooms & onions is super tasty! Got Caprese & the Strawberry Nutella crepe too, yum.
Takes Reservations : No Delivery : Yes Take-out : Yes Accepts Credit Cards : Yes Good For : Late Night Parking : Street Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Quiet Alcohol : Beer & Wine Only Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : Yes
Pizza is a famous Italian dish savored around the world. The entire credit for the popularity of Pizza in the United States goes to the chain of pizzerias all over the country. While the base and the texture of Pizza remains same across the globe, it's the toppings that differs from country to country. In the United States, you will find the top pizzerias serving pizzas with the toppings of mainly beef, bacon, chicken, ham, and sausage for the non-vegetarians. Other than these famous meat options, Pizzas with veg toppings such as mushrooms, pepperonis, garlic, tomatoes, spinach, etc. are also famous in most restaurants in the United States.
Irrespective of your locality, you will find a variety of different restaurants in your cities offering pizzas of all different types. Pizza is hot favorite among people of all ages in the United States. A large size pizza is enough to feed a family of 3 or 4 at large. Pizza is also the most preferred food whenever a group of friends is hanging out together. Pizza gained popularity in the United States after the American soldiers stationed in Italy returned from World War II.
Over the years, different pizzerias in the United States have developed their own respective regional variations. Pizza gained popularity as the iconic dish in the United States in the second half of the 20th century. Whether you prefer thin or thick crust pizza, you can find a pizza of your preference at the best pizza restaurants in your city.
Italian Cuisine
The immense popularity of Italian cuisine globally isn't unknown. You can find an Italian Pizzeria around every corner of almost every city in the United States. Not to forget that in every house, people enjoy mac and cheese as comfort food. But it would be wrong to believe that Italian food starts with pizza and ends with good pasta as this Mediterranean country has much more to offer other than these two dishes. In Italian Cuisine, there is a high use of fresh tomatoes, all kinds of herbs, great quality of cheese, all types of meat, seafood and fresh handmade pasta. Many find it hard to believe that Italians have been making noodles long back.
Italian and Greek cuisines are always mistaken to be same, but they are poles apart. The primary difference between the two cuisines is the use of cheese in most of the Italian dishes. Italians love to cultivate their own cheese and process them as per their food requirement. It is believed that some cheese is so expensive that cheese producers secure them in lockers.
If you are bored eating the same old pasta or pizza, you can try some of the authentic Italian dishes like Risotto, Polenta, Ribollita, Lasagna, Fiorentina Steak, Bottarga, Ossobuco, Carbonara, Focaccia, Arancini and Supplì. Another item which Italians love to relish every morning is a good cup of Italian Coffee. Once you taste a freshly brewed cup of Italian Coffee, you might not visit Starbucks ever again. Authentic Italian food is made with heart and soul, so go find a restaurant where you can relish Italian cuisine in your city.
Mariela D.
I've been coming to Roma's for 15 years, at least. I'm not as thrown off by it's questionable exterior because, let's face it, SF-ers have seen worse. Let me start off first by telling you about their pizza, then I'd like to close out by telling you what happened to me last time I was here. It's just an example of what to expect in the Mission-Geneva on a Friday night. Pizza: Crust is thick and soft, they really pile on the toppings (especially cheese), and their sauce tastes fresh made and not from a can. I always get the Roma Special because it has everything. Their garlic cheesy breadsticks are BOMB and freshly baked. Their vegetables (bell pepper, mushrooms are not overcooked, which is a common mistake pizza places make. I had their hot wings once and I thought those were "meh" - I didn't like the sauce. So if you stick to pizza and breadsticks, you'll walk out with a happy tummy. Oh yeah, and they also sell salads. But going to a pizzeria for salad is like going to a prostitute for a hug. So...yeah.... So last time I was here, my then-fiancee had to chase out a beligerent drunk guy who had wandered in to ramble on about Tiger Woods being a pimp. He got chased out and ran into a wall. Then the cops came and took him away for public intoxication. I realize that none of this is really relevant to the pizza itself, but if you're not from here, or if you're easily startled, then maybe you should avoid coming here at night. Just saying :) But don't let that deter you. Roma's totally owns. They're a true SF original, even if they are a little rough around the edges.
(3)ray r.
Frozen cardboard. Potentially the most disgusting food I've had... ever. I'd rather lick the freezer burn off of my roommates moldy tater tots.
(1)Jose M.
We only order for delivery and it always comes within the time frame given. We are never disappointed with their sandwiches or their pizza's. My favorite sandwich is their pesto chicken sandwich. Great size portion.
(5)Joyce C.
I've been meaning to review this place for a while. I've eaten here on several occasions, usually late night because they are the least busiest out of the rest of the pizzerias around the place. That means no long waits to get my pizza when I'm hungry, cold, and just want to get home. Everytime I walk in or pass by Roma's it's always empty. And let me tell you, there is good reason for the place to be empty. I had a pizza delivered from there just last night in fact. To start off, it took a long time for me to just get my order out because the guy couldn't speak english fluently. So then he put another guy on the phone to better assist me. After I took the pizza into my house I opened up the box and saw that they got my order wrong. This was after the delivery boy left of course. I figured that it was too much trouble to call Roma's again to fix my order so I just decided to deal with it. I picked up a slice and it fell apart. The cheese fell off of the dough, leaving me with a cheese-less and topping-less, pile of goop. This always happens with Roma pizza so I wasn't surprised. I heard this place used to be good, but it went under new management and the place fell apart. If you're looking for better pizza go to Little Joe's down the block.
(2)Eva H.
Service: 3/5 Food: 2/5 Wait: 4/5 Price: $$ Portions: 5/5 Presentation of food: 4/5 Presentation of restaurant: 3/5 Overall: 2/5 SO I ORDERED A SMALL PEPPERONI&MUSHROOM WITH AN ORDER OF BUFFALO WINGS. MY ORDER CAME ON TIME; NICE THEY THROW IN A COKE FOR MY ORDER BEING OVER $15. BUT APPARENTLY THEY MIXED UP MY ORDER WITH SOMEBODY ELSE'S ORDER. I WAS ORDER #5 AND THEY GAVE ME ORDER #6, THEY GAVE ME A PEPPERONI, MUSHROOM, SAUSAGE, AND ONIONS AND SPAGHETTI. FIRST I DIDNT TRIP OFF THE PIZZA; BUT THEN I LOOK INTO THE BOX TO SEE PASTA INSTEAD OF WINGS -_-* AND I WAS FEENING FOR THEIR WINGS; CUZ THEY HAVE THE BEST BUFFALO WINGS. MY ORIGINAL RATING WAS GOING TO BE 3 STARS, BUT AFTER THAT 2 STARS IS WHAT THEY DESERVE =T
(2)David B.
I personally didn't think this place was that great when I first had it but being that I've had it a lot more recently motivated me to change my mind about it. I eat at the actual pizzeria and the people there are friendly and helpful. The pizza is very appetizing and the ingredients are very fresh. One thing that I did notice was that although when I ate there, it was very good, when I had it for delivery just last week...there was a noticeable difference in the quality of the pizza. I know, I know that having pizza delivered is great and convenient but this place just might be worth the trip out if you're in the area to have the pizza. Overall, I'd say that the prices are about right for a pizza place....usually my friends and I order an XL and it comes out to about $30 roughly along with a pitcher of beer that brings the total to about $40 which isn't bad. Good pizza...not the best but definitely tasty.
(4)schmoo l.
$3.75 for a small slice of cheese. This place used to be good, now its a rip off. There are loads of other options in the area. explore them.
(1)Jeff J.
An absolutely giant slice of pizza for $3.00. On the thin side with a very high cheese to sauce ratio and very generous with the cheese. Crust is a bit soggy but I thoroughly enjoyed it. It's a restaurant with wine and beer. Plenty of tables to sit.
(4)Alex S.
I must say, Awful. The crust was thick and stale, frankly hard to chew. I asked for white sauce on the pizza and it tasted like bad milk, It had to of been just reheated after being in the freezer for a few years, thats how bad it was. I usually give places like this a second try, but I'm not sure if I could take it again. It was a struggle to give one star, it really deserves a half. Don't trust that menu on your door. This was a delivery, I've yet to walk in the place.
(1)Nancy R.
I'm always on a hunger strike I swear :)) Such a fatty but hey, it's good for yelp users right? lol Anywhoooo, I decided it'd be a good idea to order a pizza at 12:30pm last night. City boy suggests Roma's so we hit 'em up and say hey how much is a 2 topping medium pizza? $18!!!! WHAT?!! HELL NO! So we say how much is a Large and can you throw in something else??? $21.75 for a large and 3 sodas :| Now why the hell is a medium and 2 sodas $18?!?!?!? Yeah WTF guys, not impressed with your prices but your pizza is pretty damn good, especially the cheese. Maybe I'll hit ya'll again for a large but definitely NOT a medium.
(3)Lani R.
We ordered a BBQ chicken Pizza with BBQ sauce. I was kinda annoyed that they actually charge you as a topping for any sauce other than tomato, (interesting how the menu doesn't say that) Our pizza was poorly put together with the sauce on the bottom and cheese then then pieces of grilled chicken with no flavor sparsely floating on the top. If you ask me it should have went; cheese, BBQ chicken and drizzled with BBQ sauce. The sandwich was pretty decent and much more worth while than the pizza. Over all this place does the trick for a late night snack but not if you want some super good pizza.
(3)Brian H.
Sadly, Roma changed hands and went downhill a few months back. The Spanish-style green sauce pizza is not very good (runny and just not very flavorful), and the regular pies just aren't what they used to be. They do serve breakfast here now, but I haven't tried it (the breakfast menu looked pretty basic).
(2)Chris S.
If you aren't too picky about your pizza and opt out of Little Joe's and Bravo's, Roma is probably the last place to order from in area. I've ordered pizza here for a long time and I would have to rate the pizza as just standard. If you crave for it and don't expect anything special in your pies, Roma is the place to order from. We usually get an XL pepperoni which can feed about 5 people easy. It will cost you about $25 with free sodas. The wait is 45 to an hour. The last time I ordered here the delivery guy got lost and I got my pie soggy and lukewarm. On top of that, the guy on the phone said everything would cost $26.50 but I was charged $31.80 on my credit card?!??!! I will have to second guess this place the next time. Maybe I will just opt for Little Ceasar's that just opened around the corner.
(2)Alex K.
2 HOURS! Seriously 2 hours for delivery on a Wed. night. I have never written a review before I get my food, but now they are not even answering their phone. Yelp should have 0 star rating for this type of service. AVOID!
(1)Sierra S.
Decent pizza, but the sauce is just a bit too sweet for me. When it comes to pizza, I'd take Bravo's any day, but unfortunately they're a cash only joint. When it's rainy and I have zero cash, Roma accepts credit cards and so they get my business. I have yet to try their other foods, but they have everything from fish and chips to salads to sandwiches, so I'm happy to see that you can get some healthier alternatives delivered as well.
(3)Conrad C.
I use to love this place. Now, I despise it. It all started when they changed owners. I remember ordering a pizza for pickup. I got there in 20 minutes and they said it wasn't ready because they dropped my pizza and they showed me the one they dropped. OK... 10 minutes later, they take it out and they ALMOST drop it again! I come home and the pizza wasn't that great. The last straw was when I ordered delivery. The first time, it took 1 1/2 hours for the pizza to come. The second and very last time I ordered from them, it took 2 FU*KIN HOURS. BULLSH*T!
(1)Fiuwriter C.
A great reliable place for deliveries. Plus they have wine!
(4)Katie H.
Even though they act like I'm crazy every time I order it, they have the best broccoli and garlic pizza in my neighborhood. And on most nights they had the pizza maker must have...the thick black mustache.
(4)charlotte s.
they have some pretty tasty lasagna mmm it's a small place so i always took the orders to go or for pickup
(5)Chris C.
Shamefully bad pie, but it shouldn't have come as a surprise because the shabby decor, torn up seats and horrible disorganization going on with the delivery drivers and management should've been an indication. The head pizza guy in charge didn't want to indulge us by slapping out a freshly made pie---we wouldn't have minded the wait--he just wanted to lazily re-heat some stale looking slices. And with us being just a bunch of equally lazy dudes looking to scarf down some carbs before liquid carbing ourselves, we went ahead with that idea thinking it couldn't have been THAT bad. Some choice words to describe THIS particular pizza: cardboard, coagulated cheese (even AFTER being nearly over-re-heated--yikes), sauce-less, shriveled up toppings, almost nothing redeeming. and YES, it was decidely worse than Domino's, the standard for low-end pizza. Probably the 2nd worst pizza behind Zorba's in San Mateo, and you can read my scathing review of that place, too.
(1)Zoe L.
well, i dunno. i personally don't like it when the cheese on my pizza hardens within the first 5 minutes out of the oven. maybe that's just me.
(1)Steph D.
I've ordered both pizza delivery on lazy nights and come here after a night of drinking--satisfied on both occasions. Their crust is not too thick which I really appreciate. I really like the Hawaiian. One drunken night, my friend and I asked (who I believe to be) the owner which pizza he thought was best, and he actually made us a custom mix of toppings. So bittersweet that I can't remember all of them, as the pizza was seriously delicious. I ordered a delivery pizza once at about midnight and then decided to take a quick nap while waiting. Unfortunately my phone was on silent, and the delivery man didn't ring the doorbell (he didn't want to wake the neighbors), so it never got delivered. I called the next day to ask about it, and the employee that answered the phone told me he remembered my call and that he would give me a refund. So nice! Thank you! Definitely my go-to for pizza in Excelsior. (sorry Bravo)
(4)Ian N.
So far we've ordered twice from Roma and been satisfied both times. The pizza is above average, good toppings, friendly and fast delivery service. The prices are totally reasonable, and they give you 10% off orders of $15 or more, which is basically every order. Tonight I ordered a pizza with green onions. They mistakenly put green olives on it, which I do not eat, but they re-delivered another pizza with the correct toppings in 30 minutes! Maybe I'm a jaded delivery customer, but that is pretty great service. They're quickly becoming my go-to delivery pizza place.
(4)Esther A.
Too expensive for the quality. I ordered the fries, mozzarella sticks, and the chicken alfredo. The fries and the mozzarella sticks were way too salty. The chicken alfredos sauce was not good and there was too much it.
(2)Priscilla L.
I came here spontaneously for pizza. Parking can be difficult with street parking in the neighborhood with some narrow streets. Mission street is very busy with traffic. I came here in the weekday early afternoon and I was the only person there but there were phone calls coming in with orders. I saw one delivery guy coming in and picking up pizzas. When you come here for food, be sure to ask for the take out menu because on the back has coupons. And we all love coupons!! Yah!! :-) This is a nice small neighborhood pizza place. I decided to order the Meat Lovers pizza that has sausage, pepperoni, salami and beef. I saw the pizza guy making it and put it in the oven. It is always fun seeing the pizza being made. It took about 15 minutes to make it and during that time I was watching other pizzas being made. There's a lot of pizza combinations I never heard of before that sounds interesting like the Bad Boy that has chicken, mushrooms, onion, beef, linguica, sausage, bacon and pepperoni or the Sunday Special with toppings like white sauce, Tuna, shrimp, clams, garlic and green olives. I like how the crust is light and not too heavy with dough. The pizza had very light layer of tomato sauce which was fine with me that seemed non existent to me when I was eating it. I am not a fan of tomatoes so this was a plus for me. I enjoyed the crust, not hard or too chewy and was just right. The ingredients I thought were good portion size to the medium pizza. The pizza was flavorable with the toppings. The cashier was nice and thanked me for coming here. If I happen to get lost in this neighborhood again or feel like an adventure, I would come back and be brave to try the Bad Boy combination pizza. Every now and again, don't we need either a bad boy or bad girl in our life to spice things up a bit? ;-) I am just joking. Sorry I forgot to check in, but I was here though. :-)
(4)Fernando G.
I consider myself well versed in the realm of pizza & as for Roma Pizzeria goes it was as average as can be. I ordered a pepperoni pizza and was excited to try out a new place & hopefully find my new favorite pizza place... But sadly i was let down. The pizza itself was very greasy & lacked any flavor. I wouldn't recommend it to anyone. This pizza would best be suited as a dollar slice pizzeria.
(1)Kido K.
ordered a pasta and it arrived in one and a half hour, I texted several times to eat24 and restaurant kept lying on time. The worst part is they forgot my drink "again" I have ordered 4 times total to this business but they forgot 3 times out of 4, what a joke. Never gonna order from this business again, food is not even good.
(1)Mika S.
I think you just have to know what to order here. In the past, I ordered pizza and pasta, which were average. Tonight, I ordered the meat lasagne with marinara. It was really good. It's greasy because the meat is rich and there's tons of melty cheese (all good things in my book!) so I just poured out the excess grease before eating. For around $10 to boot. Definitely beats out Sausage Factory's $18 option which was my go-to. Delivery minimum from Roma is low too ($13, I think).
(5)Lisa N.
Love their pizza. Always our late night go to pizza joint! Never had any problems with the owner or staff - they're all super sweet. Check them out if you're in the area - you won't regret it! :)
(5)Amy U.
I made an order through Eat 24 my order delivery time was confirmed to be 45 Mins. However the delivery took an hour and half and when it delivered the food was cold as HELL !!!! I would never order food from this place again.
(1)Cynthia G.
This is the best place if ur choice is Italian food and the delivery service it's great!!!!
(5)Stanley J.
The bad reviews here seem to be delivery related. My gated community is always a problem for delivery so I dine in. The neighborhood is challenging but parking has never been an issue for me. The dining room is reflective of the neighborhood but that means no need to change out of your house clothes. They have bottle beer, the tap beer is always broken. The grilled sandwiches are great and I really prefer their pizza over the others in the neighborhood. Never an issue with cheap ingredients. Generous portions. The guy in charge has always been accommodating.
(5)Peter S.
As we have recently switches to Roma Pizza, we have been happy ao far. The person answering the phone is usually very polite and helpful. The Pizza so far has been what you should expect. Loaded with items ordered and hot. Have been very pleased as we do not miss the burned, cheese-less Pizza from Little Joe's Pizza. A place we frequented for nearly 30 years. Bye bye Joe's hello ROMA.
(4)Bonita T.
The owner called me a bitch. He's really disrespectful. Please, don't buy food here. I waited an hour and a half for my order so I called in to check it out. The owner tells me that the driver couldn't find my address so he returned to the pizza place. I asked why did he do that instead of calling me! He called me stupid and I got mad and called him stupid. Then he called me a bitch and refused to send my order back and to return my money. I'm very angry and hungry and this guy needs to get his restaurant shut down. I'm going there tomorrow to speak to him in person and I'm going to demand my money back. Update* so the delivery guy just got here. Obviously, he had an attitude. I called him five times and he didn't answer which was weird after he called me and told he couldn't find my address. He said he was on a completely different street and that he was waiting there for me! What!? What logic is that. His wife who was in the car yelled at me. My pizza is cold and nasty. I'm scared to eat it because I'm afraid they may have spit in it or something. This is no way to order food. All I wanted was a late night snack and I get this.
(1)Paul G.
Ordered some pizza on Fathers Day with the family. 90 min later the food still isn't here. With a 20% tip. Thanks guys.
(2)Adriana L.
Well this could be one star, but mistakes happen and I like to see how the employees handle with this problems, btw, I'm a pizza owner too! I ordered late nite a small pizza, a cheeseburger and coke... The pizza was perfect, the crust really flavored and the fries thin and crunch how they have to be... I guess weird received a 12 inches sandwich instead my cheeseburger and I didn't get my soda! I know mistakes happen and I see some like this just happening everyday in my pizza place... I call there and the owner pick up the phone, he told me the cheeseburger is huge like that and the soda... He will sent for me! Few minutes later the driver was on my door with 2 sodas, 1 extra for apologize! Sure I'm gonna order again!
(5)E M.
Horrible pizza Garlic bread is good tho But really this place is crap and selling dreams, my pizza was like a soup and every slice i pulled off either riped in half or just had to cheese on it, besides that, NASTY NASTY NASTY
(1)Millz S.
They took 2 hours to deliver the pizza. Didn't knock on the door nor call the number that was requested upon arrival. Went to the door to find the driver standing outside of the car with the pizza... Just standing there. Pizza was cold... Forgot the wings & one of the toppings on the pizza. So he went back to grab the hot wings which tasted horrible because they serve them in a plastic container -Which sweats. Every wing was damp & soggy. Nasty food & horrible service... & we waited 2 hours for this.
(1)Karrine L.
It took an hour and a half for my delivery order to arrive and it wasn't even busy hours. Called to the restaurant they didn't even apologize. Ordered a strawberry crepe but got a mango one. Garlic cheesy bread was recommended here but I feel like it's nothing special. Everyone can make something like that at home. Very disappointed.
(2)John B.
Came in today around noonish or so and had a small pizza. Great crust, and even better toppings. I love how they have Gorgonzola as a topping. I got a combination I really enjoy, Gorgonzola, sausage, artichokes, roasted red pepper. It was delicious and perfectly cooked but the juices from the artichoke hearts were every where which made it impossible to eat by picking up the slice. Might I suggest pre baking them and storing them in light olive oil it will be less runny and wet that way. The pre bake should make the juices release a bit and the olive oil will keep them from being all dried out.
(5)Robert F.
Can't really speak about their food. It never came. When we called in the order taker put the driver on the phone who seemed to want to win some argument. He claimed that he knocked on our door and rang the bell but we were in the room right by the door and never heard him knock, ring or even come up the stairs like we hear everyone else. He claimed he tried phoning us five times but we saw no missed calls in our caller ID log. The order taker said that we had to get our refund from grub hub and so, we will. We won't be ordering from this place again.
(1)Laura B.
So. This is a review about their delivery service. I've never dined in the actual restaurant before. It is so crazy how one horrible experience can just turn me off from a place. I have ordered from this restaurant many times. I've moved a couple of times in the San Francisco and to Daly City and I order from them because they deliver and they have dessert crepes. However... today, just now... I received not only two disgustingly soggy crepes and a dingy portion of the Caprese Salad. But... the delivery was a bit over an hour and the driver kept calling me telling me where he was but when I would give him explicit directions on where to turn or where to meet me he would move or try to find his own way here! It was very frustrating! I fricken live here! Listen to my directions! I'm hungry, standing out in the fog and cold waiting for the delivery driver to find my place. I've even had them deliver to this address before. I get their delivery all of the time. But this was just so frustrating and annoying. I never want this to happen again. Next time I want crepes I'll get my lazy butt out the door and drive to Crepe Vine or something. Bottom line, my suggestion to you is, don't order delivery from them.
(1)Rv Andrew V.
This place has one of the best costumer service ever, very friendly, nice and happy to serve you. I lived one block away from this restaurant, i was happy that they are open very late. I recommend this restaurant for everyone. My favorite here is their pizza they are cook really good and their mango crepe which i order every time i come here.... u rock Roma Pizzeria
(5)Ariona E.
An hour and a half for a guaranteed 45min delivery which was a freaking salad, and fries... Called and cancelled my order they were at my door 10mins later and refused to leave without giving me the food.... Never ordering from them again.... That is ridiculous!
(1)Blake D.
Food is good, but the forgot my Mexican coke on the delivery. They is 2 dollars down the drain.
(3)Alicia F.
I was really craving pizza tonight and checked out the local pizza places near me that delivered. Roma's seemed like a decent chocie, and after looking through the menu I decided on a vegetarian crepe and garlic bread. Funny how the crepe won me over. The order took almost an hour and my food was cold. Straight up no heat to it. The taste is delicious, but it was very upsetting to wait so long and get a cold meal. I had a very long work week, and have suffered a sprained ankle just a few days ago, so the last thing I wanted to do was turn on the oven and wait even more to eat. Plus, the point of ordering delivery is so you don't have to do anything for your meal. I'm very disappointed, especially since it looks like it could be delicious. I would POSSIBLY consider eating in the restaurant, but I don't believe I'll ever be ordering delivery from here again.
(2)Rafaella P.
I love this place, they have the best food and a amazing owner "Domingo's". I highly recommend going to this place. I love this place!!!!
(5)Tory G.
Literally waited an hour and a half for cold ass pizza and burned wings. It usually takes 30-60 minutes but this was ridiculous. It's not worth it
(1)Alex P.
0 stars if i could, I clearly asked for alot of ranch, napkins, and a soda along with my large pizza and buffalo 12pc chicken. Mind you, i only recieved pizza, a crumbled box with hotwings 12pc. No napkins, and a ranch. And no soda.
(1)Daniel M.
THE FOOD ISNT TERRIBLE. I've eaten food from here quite a few times and theyre usually late but who can complain at 2 AM? However, last night we ordered sandwiches, and chaos ensued. Mine was completely charred on one side. I was tipsy and tired so i went to bed. Luckily. My girlfriend had a chicken pesto sandwich, which she thought was decent. Today she woke up and was incredibly sick. Normally I dont rush to judgement because it is hard to tell what food caused the problem. However, we were at hardly strictly bluegrass all day and this was all she had to eat. She got so sick that she had to go to the hospital for fluids. I called grubhub and the restaurant, and they refused to refund my money. What terrible buainess practices...does anyone know the health departments number?
(1)AVERY R.
This place is good for that late night pizza craving....delivery service was okay. Pizza probably about a 7 1/2 out of 10. I ordered the meatlovers pizza, I just couldnt keep the toppings on the pizza.
(4)Gigi H.
Great!! Pizza and the staff is nice. Open late so if tou are craving late snacks stop by ..
(5)P N.
By far the best pizzeria! Open until 2:00am on the weekends. I've been going to this pkace since I was 4 years old. Over 30 years later and nothing hasn't changed except for the owners. Brought my wife and teenage daughters in for their first time on New Years Day 2014. I couldn't believe both my daughters ate a large cheese pizza and a medium pepperoni pizza in one sitting. My brother who lives in Maryland flew out here one year for a vacation and first place he wanted to go to as soon as he got off the plane was Roma's. For those people that gave this place bad reviews must either be picky or juat too used to places like Round Table or Dominos. This place WILL forever always bee ACES in my book.
(5)Jose T.
This is not the first time I've gotten this pizza and I love Roma but this is not the first time I have ordered and when it's gotten here it's been either all soupy or cheese stuck to the side of the box, it's unacceptable to pay so much and not get the delicious pizza I was expecting I hope they get their game back together
(1)Max R.
I really want to give them a good review, but they've gotten my order wrong multiple times.
(2)Robert G.
We constantly order this at work for lunch and the pizza always arrives within the estimated time. Its cheesy with not a lot of grease that other pizza joints have, Only downfall is sometimes there is a communication issue between the person on the phone and the delivery driver where he will get to out building but wont know what suite we are in even though the person on the phone is told. Other then that Great Pizza, Great Price, and On Time Delivery!
(4)Eugene S.
I don't live in San Francisco, but I have to go here once a month for an ongoing job. When I go, I stay at "The Alpine Inn & Suites" and order delivery from this place for myself and my co-workers... we found one of their flyers at the front desk of the Inn. Every time I've ordered, the order was taken quickly and efficiently without a problem. Never a mistake, never a glich. We've ordered just pizza, and also pizza with salad, garlic bread and drinks. And it's absolutely delicious each and every time. When we come into the city, we are in a big truck & trailer combination that can't go driving around to look for food... it's nice to know that this dependable place is just a phone call away. Wish they delivered to Anaheim where we live... I would be on the phone wih them now!
(5)David G.
they got better lately
(3)Carmen N.
Hands down my favorite place to order online! Though delivery is a bit slower than I would want, the food is always hot and amazing. The linguini scampi, mango crepe, and ny steak is PERFECT. I will continue to order from here as well as share it!
(4)David S.
The interior of Roma really scares me, at least in the pictures. Seriously Roma -- your restaurant looks like a Dairy Queen on the wrong side of the tracks in a bad suburb. I guess it's a good thing I've never set foot in here. Boyfriend and I have ordered delivery here for more than a year. It's about 4 miles away from our apartment -- a decent trek in San Francisco! -- but they still arrive in under an hour. And we love the food. Roma's chicken avocado sandwiches are so big, with lots of chicken, melted cheese, and, of course, avocado. Jalapeno poppers taste like they came from a Safeway freezer, but they get the job done. We always get 2 meatballs for $1 simply because they're on the menu. I recommend getting delivery here when you're feeling gluttonous. While Roma food is tasty, it never digests that well. I try to limit myself to ordering once monthly because of this. Also because I'm sure this restaurant thinks we're weird, being probably their only regulars living in the Sunset District.
(4)dAvid s.
Their pizza is great. They are pretty much the only place that I will order deliver from. They are also on Eat24, so there are lots of great deals for coupons. It's free delivery, and they're open late, which is awesome because not much is in the Excelsior. Their delivery people always seem great, and I never have an issue. I probably order from them at least twice a month. I also commend their speedy delivery. I don't think I have ever waited longer than 45 minutes, which was to be expected on a Friday night, but majority of the time, they deliver in about 30 minutes. I've never had a face to face interaction with their brick and mortar location as I only order delivery, but everything past ordering, they make a seamless experience, and I've been loyally devoted. With exception to when they're closed, which has only happened once, they are the only place that I order from for pizza delivery.
(5)Man L.
I don't know why this place had such low ratings! The good is fantastic and gives you a very home style Italian cooking! We had veal scallopini, seafood pasta, and ravioli. All 3 dishes were great and we well definitely be back again!
(5)Angela L.
was super hungry trying to find a place in mission at 7 or 8 pm! And stumbled upon this place while heading toward another restaurant. I was hungry so i just wanted to settle at an ok place and just eat. Ordered a large size meat lover pizza and garlic fries. Both the pizza and garlic fries were freshly made, it was delicious!! They may have gotten a lot of bad reviews because they make their pizza after you order and i realize a lot of the times its delivery instead of eatting it there. Therefore, it may take longer since it takes time to make it and deliver it and it may not be as fresh as eatting it there.
(4)LC B.
This was our pizza joint when we lived in the city and it was always delivered hot, fresh and on time.. We always ordered an xlg half Roma special and half chicken- mushrooms-garlic with pesto sauce. It is absolutely yummylicious & so damn cheesylicious.. We now live out in the valley where there is no cheesylicious pizza that comes close to Roma's. Every time we have pizza from elsewhere, we get nostalgic about Roma's. So whenever we head out to the city for a visit, we always plan to pick up a pizza from there.
(5)Joy R.
Our fave pizza delivery spot! We always get xl pepperoni and mushroom pizza....if we are feeling piggy, we also get gus' favorite (seafood pasta) or shrimp alfredo. Their desserts are good too. the delivery folks are also really nice...my husband says the brazilian delivery girl is "crackin"
(5)Christopher F.
The lady who served us was a little moody and I would only give the pizza a so-so rating. Crust was soft and better than expected. The chicken and zucchini we created was actually SO good!! Convenient hours and easy parking - definitely a place to check out if you aren't cooking or already planning on a better restaurant.
(3)Nicole Z.
went to this place , surprise the pizza is so good, and the price is so good also, the service is very fast, they really have good pizza , I'll go back to them again .
(5)Betsy E.
its 12am on a thursday night. I ordered online through eat24 and at first the girl on the phone called and made sure what i wanted on the pizza. (pepperoni and extra bacon) how thoughtful! the jalapeno poppers were amazing cream filled!! so good. the buffalo wings were delicious except for the garnish i ate the carrots and the celery the lettuce is just unnecessary lol. ANYWAYS it all came is less than 30 minutes. Im super picky about pizza and this pizza was perfectly cooked. I love you Roma!! My mom loves this place. im going to keep ordering. :D
(5)Lavina L.
I've ordered entres to be delivered twice from Roma, and the meals are fantastic. The first was their Cornish Game Hen with sides and soup, and next time I had Veal Parmesan. The soup I had both times was their clam chowder which I really enjoyed. Fast and friendly service. I think this is my new spot.
(4)Anna L.
I stopped by this afternoon for a slice of cheese pizza for the first time, and its fairly good :) Not amazing hence 4 stars, but its definitely made fresh. Plus, the manager was there and he never saw me before, so he gave me a discount: $3.00 for the slice! Unfortunately, the pizza took a while, because they didn't have cheese ready. But I had time, and it was nice to see them actually bake the pizza in front of me :) I had a nice conversation with the manager, and over a very good experience. The place is fairly clean and the restaurant is open till 2AM. I'll be back =D
(4)Chase L.
We tried delivery from a new pizza place this weekend and were pleasantly surprised. The food came quick and it was really good. The cheese was really creamy.
(4)Cesar B.
Ordered the Roma special. Very tasty, fresh ingredients, by far better than Toto's in my opinion. Delivery was super fast! Pizza arrived hot and fresh! I would've given it 5 stars if it wasn't so pricy! But worth the price anyway...
(4)Ashley V.
Late night delight! Oogey gooey cheese, like teenage mutant ninja turtle pizza status. I'm about it. Not some 5 star pizza but some good ass pizza none the less. Working man's pizza. Oh, and hella fast delivery. Ordering again here when I crave pizza in Excelsior
(4)Asheton D.
Awesome Pizza!! Dont get the wrong idea if you go in there and there is not many people in the resturaunt. This is the way pizza was supposed to be made!!
(5)Ford F.
Good food, great service.
(4)Ana B.
Sooooo, when a delivery from a local pizza spot had an epic fail in delivering me a simple cheeseburger, I reached out and found Roma. After waiting and hour and forty minutes i canceled my order and placed an online order with these guys. A short 45mins ( if even!) later the bell rang and my cheeseburger was in my hands. The fries cost and extra $1.50, but if you want fries, they are what they are. As for the burger, it was huge and good! No choice on cheese, it's mozzerella and comes with the fixins. But what makes this burger good is the pizza dough like bread they serve it on. A-MAZING!! and unique to say the least. It arrived fresh and hot and made me happy. Granted I was super hungry at this point, but I know a good burger when I taste one! One draw back- I ordered dessert. Carrot cake. It came frozen with falling off icing. No bueno. Would I order dessert from here again? Not sure. May take a risk. All in all, get yo' self some Roma!
(4)Jessica S.
If I'm hungry at 7 pm or even 1:00 in the morning the first place that comes to my head, is Rome Pizza! The dish that I always like to ask, is New York steak, you can choose from rice, pasta or soup to accompany these delicious meat, sometimes I ask all the options, (rsrsrs) and for dessert, I also ordered a wonderful crepe strawberry and chocolate, just to remember that I already wanna to eat Ps: this is also the place that has the fastest delivery, and service is always 100%!
(5)R C.
Avocado salad with Italian dressing isn't too shabby. The veg pizza was ok yet the dough wasn't that great. The service is ok, the bathrooms were clean, and the merlot was ok but not the best. He was ok and so was I. The plus side is the parking at midnight and the closing time on a Sunday Night.
(3)Troy H.
I don't like thick-crust pizza but even if I did, I would still call the crust on the pizza I had delivered last night "horrible!" It was doughy, spongy (think Wonder bread), and flavorless. The same goes for the pizza toppings: insipid. They delivered it fast but it was not very hot when it arrived. In fact, I suspect that in order to get it out fast, they didn't even fully cook it. I will never order from them again.
(1)Jennifer G.
This pizza place has been around for ever even though it has changed owners a bazzillion time. The recipes don't change much. I love this place and when ever we visit the city the kids beg us to go to Roma's to eat..
(4)Tae K.
If you like mediocre pizza that takes over an hour to be delivered, definitely order from this place. I made the mistake of ordering from Roma several times out of convenience and tonight was the straw that broke the camel's back. Long story short, I placed an order for a pizza at 8:15PM. It arrived at my place, cold and mediocre as ever at 9:45pm. 1.5hrs? Seriously? To add insult to injury, I called them to complain and the guy said sorry and hung up on me as I was talking. I will never order from Roma, ever again.
(1)Karina P.
Why five stars? Yum! Yum! Yum! Give it a few tries because Roma is the best late night delivery ever!!! ;)
(5)Stacey P.
Great food & lots of variety on the menu. The NY steak w grilled mushrooms & onions is super tasty! Got Caprese & the Strawberry Nutella crepe too, yum.
(5)